I was a teenager when I first
visited Argyll. I was entranced. A week in Lochgoilhead won me over, although I
confess to falling in the loch and moaning on my way up the Cobbler! So when
many years late as an adult I moved to Helensburgh, on the doorstep of the
beauty I was delighted to return. For several years I worked in service
redesign in the area and it took me all over. I remember sometimes having my
breath taken away by the scenery, even with the frustrations of driving around including
log lorries and caravans doing emergency castle stops!
It's years since I
worked in Argyll but in my new role I’m delighted to have the opportunity to be
working there again. The team working
across health and social care have an impressive commitment to wanting to
improve care and to make it more person-centred. They have looked at what has
happened around the world and close to home and now want to make it a reality
in Argyll and Bute. This is terrain that covers more than 20 inhabited islands,
remote mainland towns and roads that make travel a variable feast. This is a
part of Scotland where ferry times can define your day, where serious illnesses
can be complicated by geography, where you can meet four seasons in one day and
they all have their own beauty.
Next week over one
hundred people gather in Arrochar with a view of the Cobbler( I won't be
climbing it this time) and the work will begin in earnest to build a network
that puts the principles of person centred care at its core. It's such an
honour to work with such committed, hardworking people from all sectors and really exciting to see it take shape.
People who use services locally too are an important group and will ensure that
whatever is shaped is right for them.
This is challenging
work, it will need the focus and commitment to follow it though, no cultural
change happens overnight but it's got all the right ingredients for
success-more than anything it's the drive to improve care and services to
benefit all. We know what people want to see are joined up services where people
listen, show compassion and flexibility.Its about people in realtionship, to enable wellbeing thats at the heart of the network.
When you live in
rural areas you know some things can't be on your door step, like the woman I
met who was having treatment for breast cancer and lived on one of the islands.
She accepted her treatment would mean she needed to be away for home at times.
What she did need though was support not just from family and friends but also
the services. There was no Maggie’s centre or similar to provide support and
kindness and people who have been there too. Like many it's not that people
expect too much when we ask what matters to them; it’s simply to be heard, it's
to express their fears, it's to get the best treatment of course but it’s also
to be helped through the ups and downs. A network can really support this kind
of joined up, compassionate care.
I'm hoping there
will be a bit of snow on the hills of Argyll. And maybe if we are lucky we will
get a repeat of the wonderful show of the northern lights like this over the
Clannish stones earlier this week.
dear Audrey,
ReplyDeletethe descriptions you provided of such beautiful and interesting places simply took my breath away. I wish you the very best in your exciting, challenging, and fulfilling role in bringing the very best of all of what is necessary to help patients both with excellent care and the support they so deserve. they are lucky to have you!
Thank you so much for such kind words. I'm glad you like the images, I like to tell people about our beautiful country too. Thanks taking time to comment, I love to hear from people.
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